Your Data Rights

Last updated: April 2026

Under India's Digital Personal Data Protection Act 2023, you have specific rights regarding your personal data. This page explains each right and how to exercise it.

Rights you have

Right to access

You can request a copy of the personal data Kairo holds about you. This includes your registration information, answers to assessment questions, your report, and any chatbot conversation logs.

• How to request: Email support@scholaris.co.in with subject line "Data Access Request" and your registered email.
• Response time: Within 30 days.

Right to correction

If any information Kairo holds about you is inaccurate, you can request correction. This includes your name, email, or any demographic information you provided.

• How to request: Email support@scholaris.co.in with subject line "Data Correction Request" and specify what needs to be corrected.
• Response time: Within 14 days.

Right to erasure

You can request deletion of your personal data, including your report, chatbot logs, and account information.

What happens when you request deletion:

• We delete your report from our systems
• We delete your chatbot conversation history
• We delete your registration data
• We anonymise any aggregated data that references you
• Payment records are retained as required by Indian tax law (7 years) but are not linked to identifying information

Exceptions: Some records may be retained where legally required (tax, fraud prevention, ongoing investigations).

• How to request: Email support@scholaris.co.in with subject line "Data Erasure Request".
• Response time: Within 30 days. You receive a confirmation when deletion is complete.

Right to nominate

You can nominate another person to exercise your data rights on your behalf (for example, a parent for a minor user, or a trusted family member).

• How to nominate: Email support@scholaris.co.in with the nominee's name, email, relationship to you, and the scope of rights they can exercise.

Right to grievance redressal

If you have a concern about how your data is being handled, you can file a grievance with our Grievance Officer.

• Grievance Officer: Bharat Bohra
• Email: support@scholaris.co.in
• Phone: +91 9833861909
• Response time: Acknowledged within 1 business day. Resolution or progress update within 30 days.

Right to escalate

If your grievance is not resolved to your satisfaction, you may escalate to the Data Protection Board of India (once operational) or approach the appropriate consumer forum under the Consumer Protection Act 2019.

What Kairo does with your data

See our full Privacy Policy for details. A summary:

• We use your data to deliver your assessment and report
• We do not sell your data to third parties
• We do not share individual reports with advertisers
• We do not train AI models on your data without explicit consent
• We share minimum necessary data with service providers (Cloudflare, Supabase, Anthropic, Resend, Razorpay)

Contact

For any data rights matter:

Scholaris Private Limited F-204 Meenakshi Chambers, Bhayander East, Thane 401105 CIN: U85500MH2018PTC318097 support@scholaris.co.in